We are based in Perth, Western Australia. However, we provide shipping to anywhere in the world. Best of all, we offer free shipping worldwide for all orders!
Once your order has been placed, you will receive a confirmation email. Shipping normally will take 14 to 21 days. If you haven't received your item by then, feel free to inform us and we're more than happy to help you track the shipment.
We try our best to make sure our products are in stock at all times. However, in case of any unexpected circumstances causing your order item to be unexpectedly delayed, we will immediately contact you and organise full refund if applicable.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We won't be able to accept return items if they don't comply with our return policy.
To complete your return, we require a receipt or proof of purchase. Simply fill out the contact form and we'll get back to you asap.